Reset password

AAG advisors and staff, Corporate employees:

When on the corporate network, in the office or when connected to VPN:

  • After you change your password and click Continue, press CTRL + ALT + DEL and select Lock, then log in again using your new password.

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If the problem persists, call the appropriate support organization:

  • Corporate Employees: Call 1.612.678.7777 or 1.877.444.3375
  • Field members (advisors, field leaders, paraplanners, assistants, etc.) call 1.877.444.3375
  • Columbia Threadneedle Investments (US): Call 1.888.796.2938
  • Columbia Threadneedle Investments (EMEA & APAC): Call 011 44(0)207 464 5555
  • India Employees: Call 1.612.678.7777
8 to 20 characters
Upper and lower case characters
At least one number
At least one special character such as: ! @ # $ &

Secured connection